Welcome to hananoshow™.
At Hana (hana), we respect your privacy and are committed to protecting any personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data when you visit our website, contact us, or place an order.
Who We Are
Hana (hana)
1-4-14 Honmachi, Chuo-ku, Osaka 541-0053, Japan
Representative: Hiroshi Inoue
Email: info@hananoshow.com
Website: https://hananoshow.com
Information We Collect
We may collect information such as:
- Your name
- Email address
- Telephone number
- Delivery address
- Order details
- IP address and browser information
- Information collected through cookies and analytics tools
We collect this information only when necessary to provide our services, respond to inquiries, improve the website, and fulfill legal obligations.
How We Use Your Information
We use your information to:
- Process orders and deliveries
- Respond to inquiries
- Improve our website and services
- Prevent spam and fraudulent activity
- Comply with legal requirements
We do not sell personal information to third parties.
Recipient Information
When placing an order for flower delivery, customers may provide personal information about the recipient, including their name, delivery address, and telephone number.
We use this information only to arrange and complete the requested delivery, communicate about delivery when necessary, and handle related inquiries.
Cookies and Analytics
Our website uses Google Analytics and Microsoft Clarity to understand website traffic, analyze visitor interactions, and improve our services.
These services may collect information such as browser type, device information, pages visited, and website interactions through cookies and similar technologies.
Third-Party Services
We use external services to support customer communications, reservations, payments, website analytics, and order fulfillment.
These services may include:
- LINE Official Account — customer inquiries and order communications
- PayPal — payment processing for international orders
- SELECTTYPE — online reservations
- Google Analytics — website traffic analysis
- Microsoft Clarity — website usability analysis
Personal information may be shared with these service providers when necessary to fulfill the purposes described in this Privacy Policy, subject to applicable laws.
Payment information entered through PayPal is processed by PayPal in accordance with its own privacy policy.
These service providers may process personal information as necessary to provide their services, subject to applicable laws and their respective privacy policies.
International Data Transfers
Some services used by this website may process information on servers located outside Japan.
When such transfers occur, we take reasonable measures to protect personal information in accordance with applicable laws.
Data Retention
We retain personal information only for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on applicable law, you may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of personal information
- Restriction of processing
To make a request, please contact us using the information provided below.
Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on this page.
Contact
For questions regarding this Privacy Policy, please contact:
Hana (hana)
Email: info@hananoshow.com
Phone: +81-6-6261-2743
Last Updated: October 2026